About Lead10

Yes. You can connect more than one WhatsApp number to a single workspace and answer all of them from the same inbox — useful for different branches, locations or departments. How many numbers are included depends on your plan.

Lead10 is a lead management platform that syncs leads from WhatsApp, Facebook, and Instagram into a centralized dashboard, allowing teams to manage, assign, and convert leads efficiently.

You can train the AI by providing FAQs, product information, and conversation flows. It also learns from past conversations and can be customized to match your brand voice.

Lead10 uses official APIs to fetch leads and messages from WhatsApp, Facebook, and Instagram, syncing them to your dashboard in real-time.

Lead10 does not charge per message — you pay Meta directly for WhatsApp messages at Meta’s own rates. WhatsApp itself limits how many conversations each number can start per day based on the number’s quality, and Lead10 pauses a campaign automatically if a number’s health drops, to protect your account.

Yes, Lead10 supports smart bulk messaging with scheduling, filters, and personalized templates synced from your Facebook Business Manager.

Lead10 is a full CRM itself, so most teams replace their old one. To connect other systems, Lead10 has a REST API with API keys and signed webhooks (included on Scale and above, or as an add-on); tools like Zapier or Make can use them through their standard webhook and HTTP steps. Lead10 also syncs clients, invoices and payments with accounting software.

Yes. Lead10 uses Meta's official WhatsApp Business API. Messages you start are sent only with templates approved by Meta, contacts who reply STOP are opted out automatically, and campaigns pause on their own if your number's quality drops.

Dashboards show your lead funnel, pipeline, lead sources, inbox activity, sales figures and each team member’s open tasks. Every campaign has its own delivery report, finance reports cover invoices, income, expenses and profit & loss, and your leads can be exported.

Yes. Every lead keeps an activity history of who did what and when, and dashboards show your pipeline, lead sources and each team member's open tasks. Every campaign has its own report.

We take security seriously. Lead10 uses end-to-end encryption, secure cloud storage and regular security audits. Access is controlled by roles and permissions, staff see only the conversations assigned to them unless allowed to see all, and phone numbers and emails can be masked. Your data is backed up daily and never shared.

Absolutely. We offer onboarding assistance, live demos, and ongoing support via chat, email, and Zoom to help you succeed with Lead10.

Yes. Lead10's Ads Manager connects your Google Ads and Meta accounts, reviews performance every day with AI, and tells you exactly what to fix — in real numbers, not vague advice. More ad platforms are planned.

No. Suggestions wait for your approval, and scheduled AI actions go through an approval queue first — nothing changes in your ad account until your team says yes.