Lead10 for restaurants · UAE
Guests ask about the menu, a table for 12 or catering for the office on WhatsApp and Instagram, usually during service. Lead10 answers ad enquiries at once with your menu, routes catering and private dining to the right person, sends the quote they accept and pay by card, and brings guests back with offers. Ordering, reservations and your POS can be connected by our development team.
How it works
Each click-to-WhatsApp or click-to-Messenger ad can send its own instant reply: the menu, food photos and your branch locations, up to 10 messages.
Catering and private dining go round-robin to your events team; table questions go to a shared queue at each branch, so nobody is pulled off the floor for nothing.
Send the catering quote as a PDF the client accepts online, convert it to an invoice and send a card payment link in the chat.
WhatsApp campaigns bring back past guests and catering clients, and catering orders are reported to Meta and Google Ads as conversions.
Catering and private dining
Corporate lunches, iftars and private dinners are your biggest orders. Quote them properly, get them accepted online, and get paid before the day.
Orders and events
The kitchen, the events team and each branch see what is coming: deliveries, private dinners, tastings and quotes to chase.
Reminder sent to Marco by email and in the app
Friday, 24 October
Guest campaigns
WhatsApp messages get read; emails often don't. Pick guests from a saved filter, choose an approved template, and add a coupon code that Lead10 answers automatically.
Last contactin the last90 days
ANDBranchis one ofJBR, Business Bay
2,860guests match
Ordering, reservations and POS
Lead10 doesn't include online ordering, table reservations or a till out of the box, and every restaurant needs them a little differently. Our development team builds them around your menu and service, and connects them to Lead10.
The needGuests order by typing their order in a chat, and staff retype it for the kitchen.
What we buildA WhatsApp ordering flow with your menu, cart, card payment link and kitchen ticket; each order is recorded on the guest in Lead10.
WhatsApp menuPaymentKitchen + Lead10
The needBookings come by phone, DM and WhatsApp, and no-shows cost you busy tables.
What we buildOnline reservations with your table plan, deposits for large tables and WhatsApp confirmations and reminders, with each guest saved in Lead10 for campaigns.
ReservationsWhatsApp reminderLead10
The needYou don't know who your best guests are, because their spend is only in the till.
What we buildA connection from your POS that adds visits and spend to each guest in Lead10, so VIP offers and win-backs go to the right people.
POSGuest spendLead10 campaigns
Also built for restaurantsLoyalty appQR menus with feedbackDelivery order syncMulti-branch dashboard
Lead10's REST API and signed webhooks, with developer documentation, on plans with API access. Your developer sends records in and gets an event the moment something changes.
The team that builds Lead10 also builds custom software: connections to the systems you already use, customer portals, mobile apps and complete systems built from scratch around your process.
Every business works differently. Tell us how yours runs; every project is scoped and priced after a discovery call.
Discuss your requirementsAlso in Lead10
An automatic welcome on the first message with your menu link, and a different one when a regular comes back.
Switch on AI auto-reply for a chat so menu and opening-hours questions get answered while the team is busy. Available on plans with AI.
Run each branch as its own company on plans that include them, with its own number, team and guests.
Record expenses with receipts and see profit and loss for catering and events.
The web app in Arabic with a right-to-left layout.
The free Android app: the inbox with photos and voice notes, enquiries and today's events. Mobile app
In short
Lead10 is a CRM for restaurants, cafés, caterers and cloud kitchens in the UAE. It collects guest messages from WhatsApp, Instagram, Messenger, Facebook Lead Ads, website forms and email into one inbox, sends ad enquiries your menu instantly, and routes catering, private dining and branch questions to the right people.
Catering and private dining are quoted, accepted online and paid by card link, and past guests are brought back with WhatsApp campaigns and coupon codes. Online ordering, table reservations and POS connections can be built by our development team.
FAQ
It makes sure no WhatsApp or Instagram question goes unanswered, turns catering and private dining enquiries into paid orders, and brings guests back. Lead10 does this around WhatsApp, where UAE guests ask first.
Not out of the box. Our development team can build online reservations with deposits and WhatsApp reminders, connected to Lead10 so every guest is saved for campaigns.
Out of the box, your team takes orders in the chat and sends a card payment link. Our development team can build a full WhatsApp ordering flow with your menu, cart and kitchen tickets.
Not out of the box. Our team can connect your POS so visits and spend appear on each guest in Lead10.
Yes. Send a WhatsApp campaign with an approved template and a coupon code; guests who send the code back get an automatic reply confirming the offer.
Plans are priced in AED per month or year, and you can start with a free trial. The pricing page shows what each plan includes.
Answer in seconds, quote catering the same day, and bring guests back every week.