Privacy Policy

Last updated: 21 September 2026

Effective date: May 13, 2026

Lead10 CRM ("Lead10", "we", "our", or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when using our CRM platform, lead management tools, and Google Ads automation services.

1. Information We Collect

  • Business and account information
  • Name, email address, phone number
  • Lead and customer management data
  • Google Ads account data and campaign information
  • Usage analytics and system logs
  • Device and browser information

2. How We Use Your Information

We use collected information to:

  • Provide CRM and marketing automation services
  • Manage leads and customer communication
  • Integrate with Google Ads and related APIs
  • Improve system performance and security
  • Provide customer support
  • Comply with legal obligations

3. Google API Services

Lead10 CRM uses Google APIs to access and manage advertising and marketing data on behalf of authorized users. We only access data explicitly permitted by the user through Google's OAuth authorization process.

Our use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including Limited Use requirements.

4. Data Sharing

We do not sell, rent, or trade personal information. Information may be shared only:

  • With authorized third-party integrations requested by the user
  • With service providers required for platform operations
  • When required by law or legal process

5. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

6. Data Retention

We retain user data only as long as necessary to provide services and comply with legal obligations.

7. Your Rights

Users may request access, correction, or deletion of their data by contacting us directly.

8. Third-Party Services

Our platform may integrate with third-party services including Google Ads, Meta Ads, analytics providers, and communication tools. Their respective privacy policies may also apply.

9. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of our services after updates constitutes acceptance of the revised policy.

10. Contact Information

Company: EmiraIT Solution
Product: Lead10 CRM
Location: UAE
Email: support@lead10crm.com