Lead10 for home services · UAE

CRM for home service companies that live on WhatsApp price questions.

"How much for a 3-bed villa?" "Can you come Saturday?" Whoever answers first gets the job. Lead10 sends ad enquiries your price list at once, hands each one to a coordinator, books the visit on a shared calendar, and invoices with a card payment link when the job is done. Maintenance contracts bill themselves, and customers hear from you when their next service is due.

Built for Cleaning AC maintenance Pest control Movers Handyman
ChatFreshNest Home Services
Chat 9
AllWhatsAppInstagram
A
Aisha MalikAC duct cleaning, 3-bed villa…
D
David ChenDeep clean before we move in
R
Rana KhouryCockroaches in the kitchen 😩
M
Mohammed IqbalLead form · Office cleaning
L
Laura BennettWebsite form · Villa move
T
Tariq OsmanTechnician arrived, thanks
AAisha Malik From ad: CTWA · AC deep clean offer97150xxxx38New
Today
Hi, price for AC duct cleaning for a 3-bedroom villa in Mirdif? Can you come Saturday morning?
Auto-reply · this ad's sequence
Thanks for contacting FreshNest! Here are our AC cleaning prices by home size, with what each visit includes.
AC-cleaning-prices.jpgImage · 260 KB
What happens on the visitVideo · 0:35
Joy from our bookings team will confirm a Saturday slot here shortly.
Type a message, or / for quick replies
Source savedMeta ad · AC deep clean offer
New enquiry assigned to Joy MendozaRound-robin · WhatsApp · Bookings

How it works

From "how much?" to a paid job

  1. A customer taps your ad

    Each click-to-WhatsApp or click-to-Messenger ad can send its own instant reply: the price list, a video of the service and your coverage areas, up to 10 messages.

    Price listVideo
  2. A coordinator books it

    Lead10 assigns the enquiry by round-robin, to one coordinator or to a shared queue. A returning customer lands on their record, with their address and past jobs.

    Round-robin → JoyPast jobs
  3. The visit goes on the calendar

    Quote in the chat, then put the visit on the calendar and add a task checklist for the job. Your team gets a reminder before they leave.

    Sat 09:00Checklist
  4. Invoice and get paid

    Send the invoice with a card payment link when the job is done. Mark the customer won and the sale reaches Meta and Google Ads as a conversion.

    PaidSent

Visits and follow-ups

The whole team's day on one calendar

Visits, inspections, quotes to chase and tasks for each job, side by side. Coordinators see who is where; technicians see their day in the app.

  • Visits as calendar events with the address and notes, and a reminder by email and in the app.
  • Tasks with checklists for each job: chemicals, ladders, before-and-after photos.
  • A next follow-up date on every quote; missed ones are flagged in red.
  • A calendar feed your team can subscribe to on their own phone calendar.
CalendarFreshNest Home Services

Saturday, 25 October

EventsTasksFollow-upsCampaigns
AC duct cleaning · Aisha MalikVilla, Mirdif · 4 units · Team AImran
Move-in deep clean · David Chen2-bed apartment, JLT Cluster DTeam B
Follow-up · Laura BennettVilla move quote sent TuesdayOverdue since 22 Oct
Pest control · Rana KhouryKitchen gel treatment · return visit in 14 daysRavi

Reminder sent to Team A by email and in the app

Monday, 1 December

Campaign · Six-month AC serviceWhatsApp · repeats monthlyScheduled

Maintenance contracts

Annual contracts that invoice themselves

Maintenance contracts are the steady income in home services. Set each up as a subscription, and Lead10 invoices, reminds and chases on schedule.

  • Monthly, quarterly or yearly billing in advance, sent automatically or saved as a draft.
  • Cards charged automatically if the customer agrees; a contract pauses when a payment fails.
  • Renewal reminders before each contract ends, with your own chase and cancel rules.
  • One-time setup fees and packages, such as three AC services a year.
Billing · SubscriptionsFreshNest Home Services
Active contracts286
Monthly valueAED 74,300
Renewing this month22
Past due4AED 3,960
CustomerPlanBillingStatus
Sunrise Towers OA42 units · common areasAC care · 3 visits a yearQuarterlyActive
Aisha MalikVilla, MirdifAC care · 2 visits a yearYearlyActive
Bloom CaféAl Wasl RoadPest control · monthlyMonthlyRenewal sent
Omar HaddadTownhouse, SpringsCleaning · weeklyMonthlyPast due

Service reminders

Remind every customer when their next service is due

AC units need cleaning twice a year and pest treatments need follow-ups. Pick customers from a saved filter, choose an approved WhatsApp template, and repeat it every month: the filter is re-read on every run.

  • Six-month AC service reminders to customers whose last service date has passed.
  • Seasonal offers before summer, to every customer who booked last year.
  • Anyone who replies STOP is opted out; each person gets at most one marketing campaign every 3 days.
  • Replies come back to the bookings inbox, where the coordinator books the visit.
Bulk Message · Recurring campaignFreshNest Home Services

Six-month AC service Template approved

Audience · saved filter "AC service due"

Last AC serviceis more than6 months ago

ANDService typecontainsAC

318customers this month

11 opted out · skippedFilter re-read on every run
FFreshNest Home ServicesBusiness account
Hi Aisha, your AC was last cleaned in April. Book your six-month service before the slots fill up and get 10% off.
Book my service
STOP
Monthly · 1st at 09:00WhatsApp · BookingsSave

Custom solutions

Online booking, technician apps and route planning, made for your crews

Every service company dispatches, quotes and checks work differently. We build the tools your crews and customers use, and connect them to Lead10 so everything lands in one place.

Instant quote and booking on your website

The needCustomers want a price and a slot without waiting for a reply.

What we buildA booking page that prices by service and home size, offers free slots, takes a card payment, and creates the customer and the visit in Lead10.

Booking pageLead10WhatsApp confirmation

A technician job app

The needJob sheets, photos and customer signatures are on paper or in personal phones.

What we buildAn app for your crews with the day's jobs, before-and-after photos and the customer's signature; finishing a job updates Lead10 and sends the invoice link.

Technician appLead10Invoice link

Route and slot planning

The needCoordinators plan routes from memory and lose time between areas.

What we buildA planning board that reads the day's visits from Lead10 and groups them by area and team.

Lead10 calendarPlannerCrews

Also built for service companiesReview requests after each jobRefer-a-neighbour rewardsBuilding and community portalsChemicals and stock tracking

Connect it yourself

Lead10's REST API and signed webhooks, with developer documentation, on plans with API access. Your developer sends records in and gets an event the moment something changes.

  • REST API
  • Signed webhooks
  • Developer docs

Or let our developers build it

The team that builds Lead10 also builds custom software: connections to the systems you already use, customer portals, mobile apps and complete systems built from scratch around your process.

  • Integrations
  • Portals
  • Mobile apps
  • Built from scratch

Every business works differently. Tell us how yours runs; every project is scoped and priced after a discovery call.

Discuss your requirements

Also in Lead10

Everything else the business runs on

Quotes and invoices

PDF quotes customers accept online, invoices in a UAE VAT (FTA) layout, card payment links and receipts.

AI replies after hours

Switch on AI auto-reply for a chat so late-evening price questions get an answer. Available on plans with AI.

Welcome and return messages

An automatic welcome on the first message, and a different one when a past customer comes back.

Several branches or brands

Run cleaning, AC and pest control as separate companies on plans that include them.

Expenses and profit

Record expenses with receipts and see profit and loss, payments collected and money owed.

Teams in the field

The free Android app: the inbox with photos and location, customers, and today's visits and tasks. Mobile app

In short

What is Lead10 for home service companies?

Lead10 is a CRM for cleaning, AC maintenance, pest control, moving and handyman companies in the UAE. It collects enquiries from WhatsApp, Instagram, Messenger, Facebook Lead Ads, website forms and email into one inbox, sends ad enquiries your price list instantly, and assigns each enquiry to a coordinator automatically.

Coordinators quote in the chat, book visits on a shared calendar and invoice with a card payment link. Maintenance contracts run as subscriptions, and recurring WhatsApp campaigns remind customers when their next service is due.

FAQ

Home services CRM: common questions

What does a CRM do for a home service company?

It makes sure every price question is answered, every visit is booked and every job is invoiced, and it brings customers back for their next service. Lead10 does this around WhatsApp, where most UAE customers ask first.

Can customers book a slot online themselves?

Not out of the box: your coordinators book visits on the Lead10 calendar. Our development team can build an online booking page with prices and free slots that creates the visit in Lead10.

Can technicians use Lead10?

Yes. The free Android app shows the inbox, customers, visits and tasks. If your crews need job sheets, photos and signatures, our team can build a technician app connected to Lead10.

Can Lead10 bill maintenance contracts?

Yes. Each contract runs as a subscription billed monthly, quarterly or yearly, with renewal reminders and optional automatic card payments.

Can we remind customers about their next AC service?

Yes. Set up a monthly WhatsApp campaign to a saved filter of customers whose last service date has passed, using a template approved by Meta.

How much does Lead10 cost for a home services company?

Plans are priced in AED per month or year, and you can start with a free trial. The pricing page shows what each plan includes.

The first reply with a price gets the job.

Send the price list in seconds and have the visit booked before your competitor replies.