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Terms of Service

Last updated: 21 September 2026

Effective date: May 13, 2026

These Terms of Service ("Terms") govern your use of Lead10 CRM and related automation services provided by EmiraIT Solution.

1. Acceptance of Terms

By accessing or using Lead10 CRM, you agree to comply with these Terms and all applicable laws and regulations.

2. Services Provided

Lead10 CRM provides:

  • Customer relationship management (CRM)
  • Lead management tools
  • Google Ads automation and integrations
  • Marketing and campaign management features
  • Reporting and analytics

3. User Responsibilities

  • Provide accurate account information
  • Maintain the security of login credentials
  • Use the platform lawfully and ethically
  • Comply with Google Ads policies and applicable regulations

4. Google Ads & API Usage

Users are solely responsible for their Google Ads accounts, campaigns, ad content, and compliance with Google policies.

Lead10 CRM is not affiliated with or endorsed by Google LLC.

5. Subscription & Payments

Certain features may require paid subscriptions. Fees are non-refundable unless otherwise stated.

6. Service Availability

We strive to maintain reliable services but do not guarantee uninterrupted or error-free operation.

7. Limitation of Liability

EmiraIT Solution shall not be liable for indirect, incidental, or consequential damages arising from use of the platform.

8. Account Suspension

We reserve the right to suspend or terminate accounts that violate these Terms or misuse the platform.

9. Intellectual Property

All software, branding, and platform content remain the property of EmiraIT Solution unless otherwise stated.

10. Changes to Terms

We may update these Terms at any time. Continued use of the platform indicates acceptance of revised Terms.

11. Governing Law

These Terms shall be governed by the laws of the United Arab Emirates.

12. Contact Information

Company: EmiraIT Solution
Product: Lead10 CRM
Location: UAE
Email: support@lead10crm.com

Lead10 is a lead automation CRM that brings WhatsApp, Instagram, Messenger, email and website leads into one inbox, assigns them to the right salesperson automatically, and handles quotes, invoices and Google & Meta ads in the same place.

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