Lead management: every lead, status and follow-up in one place

Lead management is how a business tracks each enquiry from first contact to a won or lost deal. Lead10 gives your team one pipeline with your own stages, a full activity history on every lead, follow-up dates with overdue flags, and dashboards that show where leads come from and where they stall.

Book a demo Start 15-day trial

Last updated

Everything about a lead, on one record

Pipeline and Kanban board

Define your own stages, mark leads won or lost, and drag them across a Kanban board.

Activity history

Notes, files, tasks, reminders and every change on one timeline, so anyone can pick up a lead where a colleague left it.

Follow-up dates

Set the next follow-up on each lead. Overdue follow-ups are flagged in the lead list and appear on the calendar.

Custom fields and tags

Record what matters to your business — budget, property type, treatment — with custom fields and tags.

Import and export

Bring existing leads in from a spreadsheet; rows with a matching email update the existing lead instead of duplicating it.

Access control

Staff see the conversations assigned to them unless they are allowed to see all, and phone numbers and emails can be masked.

From enquiry to won deal

  1. Capture

    Leads are created automatically from WhatsApp, Instagram, Messenger, Lead Ads, web forms and email, with their source recorded.

  2. Qualify

    The assigned agent updates the stage, adds notes and fills in custom fields as the conversation moves on.

  3. Follow up

    A follow-up date keeps the next step visible and overdue follow-ups are flagged; reminders notify the agent by email and in the app.

  4. Convert

    Send a quote, convert the lead into a client, and mark it won — or lost or junk, so reports stay honest.

Lead management in Lead10

  • Custom pipeline stages with won and lost outcomes
  • Kanban board and filterable lead list
  • Activity timeline with notes, files, tasks and reminders
  • Follow-up dates with overdue flags and a calendar view
  • Custom fields and tags
  • Spreadsheet import and export
  • Dashboards for lead funnel, pipeline, sources and team workload
  • Role-based access and contact masking

What it costs

One flat monthly price per workspace, with users included and no per-message markup. Plans start at AED 299/month for 3 users@if ($trialDays), with a 15-day free trial@endif.

Growth

AED 299 /month

3 users included. For a small team that wants every lead answered and every invoice out the same day.

Professional

AED 699 /month

8 users included. Adds the AI and the ad automation. This is the plan that pays for itself out of ad spend.

Scale

AED 1,499 /month

20 users included. For operations that need integrations, accounting and more than one branch.

Compare all plans →

Common questions

Leads are missed for three reasons: messages are scattered across phones and apps, nobody clearly owns each enquiry, and follow-ups depend on memory. Fix it by bringing every channel into one shared inbox, creating and assigning each lead automatically, replying instantly, and giving every lead a follow-up date that the whole team can see. Read the full answer

Businesses assign leads automatically with routing rules in their CRM or inbox. The most common rule is round-robin, where new leads rotate between the agents on a team. Other options are sending all leads from a channel to one person, or placing them in a shared queue where the first free agent picks them up. The rule runs the moment a lead arrives. Read the full answer

More answers in the Lead10 FAQ →

Bring your leads into one pipeline

We import a sample of your current leads and show your team the pipeline, follow-ups and dashboards on your own data.

Book a demo Start 15-day trial