Home screen
New leads, chats waiting for your reply and tasks due, the moment you open the app, with today's follow-ups underneath.
Lead10 mobile app · Android
The Lead10 CRM app: every lead and every chat, in your pocket.
Answer WhatsApp, Instagram, Messenger and email from one inbox, move a lead forward in one tap, and see today's follow-ups the moment you open the app. It is the same Lead10 your team uses on the web, so the phone and the office always see the same chats and leads.
Free to download. Sign in with your Lead10 workspace code, email and password.
One inbox for
WhatsApp
Instagram
Messenger
Email
On a computer?Scan with your phone's camera to open Lead10 on Google Play.
10
Lead10 now
Hala Mansour
Can I book a trial lesson this week?
10:59
LH
Welcome,Layla HassanDemo
3New Leads
4Need a Reply
2Tasks Due
Open Inbox4 waiting on you
New LeadCapture an enquiry
Today & UpcomingCalendar →
Today09:00Follow up: Omar BakrTask · assigned to youOverdue
Today17:00Showroom visit: Sofia Nasser17:00 – 18:00 · EventScheduled
TomorrowAll dayInvoice INV-1042AED 2,500Due
Quick Access
Clients
Tasks
Tickets
Ads
Expenses
Reports
Home
4Messages
Leads
Calendar
Profile
At a glance
What is the Lead10 app?
Lead10: CRM & Lead Management is the Android app for Lead10, the CRM and team inbox for WhatsApp, Instagram, Messenger and email. Sales and support teams use it to answer customers, update leads and keep up with follow-ups from their phone. It signs in to your company's Lead10 workspace, so every chat, lead and note is the same in the app and on the web.
- Platform
- Android phones, from Google Play.
- Price
- Free to download. You sign in with a Lead10 workspace, on any Lead10 plan.
- Channels
- WhatsApp, Instagram, Messenger and email chats in one inbox.
- Notifications
- A push notification the moment a customer writes. Tap it to open the chat.
- Leads
- Status, deal value, salesperson, and the campaign or ad each lead came from.
- Ads
- Spend, clicks, conversions, cost per acquisition and ROAS for each Google Ads and Meta campaign.
- Also in the app
- Calendar, tasks, clients and contacts, support tickets, expenses and sales reports.
- Access
- Each person sees what their role allows. Every workspace has its own database.
- Themes
- Light, dim, or follow the phone's setting.
Facts on this page were checked against the app in September 2026.
Unified inbox
Every channel in one inbox, on your phone
WhatsApp, Instagram, Messenger and email chats arrive in one list and update live. Each chat shows its channel, who it is assigned to, and the ad or campaign that started it, so you know what the customer saw before they wrote.
- Know the moment someone writesA push notification for every new message. Tapping it opens that chat.
- Filter by channelShow only WhatsApp, Instagram, Messenger or email, or only the chats nobody has picked up yet.
- See where each chat came fromThe ad or campaign behind a chat is on the chat itself, for example a click-to-WhatsApp ad.
- Assign and closeHand a chat to a teammate, or take it yourself in one tap. Mark it open, pending, resolved or closed.
Conversations
Reply on time, with everything a chat needs
Type a reply, or send a photo, video, document, voice message or your location. Your team's saved answers are a few taps away, and you can change the lead's status without leaving the chat.
- Photos, videos, documents, voice and locationWherever the channel accepts them. Instagram takes no documents or location, Messenger no documents, and email no voice, video or location.
- Quick repliesType / at the start of a message and pick one of your saved replies.
- AI replies, chat by chatSwitch automatic AI replies on for a conversation, on plans that include them.
- Lead status from the chatThe lead's status sits under the conversation. Change it there, or open the full lead.
What happens when WhatsApp's 24-hour window closes?
After a customer's last message, you can reply freely for 24 hours. After that, WhatsApp only accepts a template that Meta has approved. The app shows when a chat's window has closed and offers your approved templates, so a late reply is still one tap away.
Lead tracking
Know where every lead came from
The Leads tab lists your open, won and lost leads with their deal value, status and salesperson. Every lead keeps its source: the channel, the campaign and the ad that brought it in.
- Open, won, lost or allSwitch between them in one tap, and search by name.
- Add a lead in secondsName, phone, email, company, deal value, status and a note. Ideal straight after a call or a walk-in.
- The whole story on one screenNotes, files and the full activity history of every lead.
- Convert, lose or bin itConvert a lead to a client, mark it lost with a reason, or mark it as junk.
Pipeline
Update a lead in one tap, and your ads learn from it
Tap the status and pick the new one from your own list. When that status is linked to a conversion in Lead10's Ads Manager, the change is sent back to Google Ads and Meta, so they can find more people like your real buyers.
A lead's journey, with your own statusesExample
New
Contacted
Qualified
Proposal sent
Won
Qualified and Won are reported as conversions toGoogle AdsMeta
- Ad results on your phoneSpend, clicks, conversions, cost per acquisition and ROAS for each Google Ads and Meta campaign.
Everything else
The rest of your working day, in the same app
Beyond chats and leads, the app carries the parts of Lead10 you need away from your desk. Open them from the Quick Access grid on the home screen.
Calendar
Follow-ups, tasks and events in one calendar. Plan meetings and site visits from your phone.
Tasks
Create tasks with checklists and comments, and tick them off as you go.
Clients and contacts
Every client and contact with their notes, files and history. Add new ones on the spot.
Support tickets
Open a ticket for a customer, reply to it and update its status.
Expenses
Record an expense when you pay it, then attach the receipt to it.
Sales reports
Sales summary, sales by customer, profit and loss, and money owed, by how late each invoice is.
Ads
How each Google Ads and Meta campaign is doing: spend, clicks, conversions, cost per acquisition and ROAS.
Light or dim
A light theme, a dim theme that is easy on the eyes at night, or follow your phone's setting.
App or web
What can you do in the Lead10 app, and what stays on the web?
The app is built for the work you do many times a day. Setting things up, building campaigns and billing stay on the web, where a bigger screen helps. Both work on the same data, so anything you change in one shows in the other.
| What you want to do | Lead10 app | Lead10 on the web |
|---|---|---|
| Answer WhatsApp, Instagram, Messenger and email | Yes | Yes |
| Send approved WhatsApp templates | Yes | YesAlso write them and submit them to Meta |
| Assign chats and change their status | Yes | Yes |
| Add leads, change status, convert or mark lost | Yes | YesAlso the Kanban board, import and export |
| Calendar, tasks, clients, contacts, tickets and expenses | Yes | Yes |
| Google Ads and Meta campaigns | ResultsSpend, clicks, conversions, CPA and ROAS | EverythingCreate campaigns, automation rules and audiences |
| Sales reports | Four key reportsSales summary, by customer, profit and loss, money owed | All reportsWith CSV export |
| Connect your WhatsApp number, Instagram, Messenger and email | On the web | Yes |
| Bulk WhatsApp and email campaigns | On the web | YesAbout campaigns |
| Quotes, invoices and payments | On the web | Yes |
| Users, roles and settings | On the web | Yes |
Built for teams
Who sees what in the Lead10 app?
The app follows the same roles and permissions as Lead10 on the web. Set them up once, and they apply on every phone in the team.
- Tabs follow permissionsSomeone without access to the inbox or to leads does not see those tabs at all.
- Their own chats, unless allowed moreStaff see the chats assigned to them. Managers can be allowed to see every chat.
- Numbers can be maskedPhone numbers and email addresses can be hidden from staff who should not copy them.
- Tied to your workspaceThe app signs in with your workspace code, email and password, and stays linked to that workspace until it is uninstalled.
- Your own database, encrypted connectionsEvery Lead10 workspace has its own database, and the app only talks to it over encrypted connections.
- Leave whenever you wantAsk for your account and data to be deleted on the account deletion page.
Same app, different rolesExample
Sales agent · inbox, leads and calendar
Accountant · no inbox or leads
A masked number looks like 97156xxxx31.
Getting started
How do you start using the Lead10 app?
If your company already uses Lead10, you can be answering chats on your phone in about a minute.
- 01Install the appFind Lead10: CRM & Lead Management on Google Play, or scan the code below with your phone's camera.
- 02Enter your workspace codeYour administrator gives you the code, for example HARMONY. The app finds your company's workspace from it.
- 03Sign in and allow notificationsUse the email and password of your Lead10 user, then allow notifications so new chats reach you straight away.
New to Lead10?
Start a free trial on the web, connect your WhatsApp number and your other channels, add your team, and then install the app.
Questions
The Lead10 mobile app: common questions
Is the Lead10 app free?
Yes. The app is free to download from Google Play. To sign in, you need a user in a Lead10 workspace, on any Lead10 plan.
Do I need a Lead10 account to use the app?
Yes. The app is for teams that use Lead10. Your workspace administrator adds you as a user, and you sign in with the workspace code, your email and your password.
Which channels can I answer from the app?
WhatsApp, Instagram, Messenger and email, all in one inbox. WhatsApp connects through Meta's official WhatsApp Business Platform.
Can I reply to a WhatsApp chat after 24 hours?
Yes, with a template that Meta has approved. The app shows when a chat's 24-hour window has closed and offers your approved templates to send instead.
Will I be notified about new messages?
Yes. The app sends a push notification when a customer writes to you, and tapping it opens that chat.
Can I send photos, documents or voice messages?
Yes. You can send photos, videos, documents, voice messages and your location, wherever the channel accepts them. Instagram does not accept documents or locations, Messenger does not accept documents, and email does not accept voice, video or locations.
Does changing a lead's status in the app update Google Ads and Meta?
Yes, once conversions are set up in Lead10's Ads Manager. A status linked to a conversion is reported back to Google Ads and Meta, the same as when you change it on the web.
Can everyone in my team see every chat?
Only if their role allows it. Otherwise staff see the chats assigned to them, and tabs they have no access to are hidden. Phone numbers and emails can also be masked for staff without permission.
Can I create invoices or campaigns in the app?
Not yet. Quotes, invoices, bulk campaigns and ad campaign building are on the web. In the app you can check sales reports, money owed and how each ad campaign is doing.
Does the Lead10 app have a dark mode?
Yes. Choose a light theme, a dim theme, or follow your phone's setting.
How do I delete my Lead10 app account?
Use the account deletion page at lead10.com/delete-account. It explains how to delete your account and data from both the app and the web.
Ready when you are
Your customers write from their phones. Now you can answer from yours.
Install the Lead10 app, sign in with your workspace code, and never miss a lead again when you are away from your desk.