Lead10 for insurance brokers · UAE

CRM for insurance brokers that keeps every quote and every renewal on time.

Clients send a photo of their old policy on WhatsApp and ask you to beat it. Lead10 answers ad enquiries at once with what you need for a quote, hands each one to a broker, keeps documents on a private record, and sends the quote the client accepts and pays online. Renewal dates turn into reminders, so next year's policy is yours too.

Built for Motor Health and group medical Home and contents Business insurance
ChatShieldwise Insurance Brokers
Chat 7
AllWhatsAppInstagram
M
Michael OwusuRenews 3 Nov, beat AED 2,900?
H
Hind Al ShamsiLead form · Family health
P
Pradeep NairSent mulkiya and licence
T
Talia GroupWebsite form · 45 staff medical
E
Eva LindgrenHome contents for a villa?
A
Ahmed RashidRe: claim on my bumper
MMichael Owusu From ad: CTWA · Motor renewal97156xxxx03New
Today
Hi, my car insurance renews on 3 November. 2022 Toyota Prado, comprehensive. Can you beat AED 2,900?
Auto-reply · this ad's sequence
Thanks for asking Shieldwise. To compare quotes we need a few documents; here is the list.
Motor-quote-checklist.jpgImage · 150 KB
Send them here when ready. Victor, one of our motor brokers, will send you quotes from several insurers.
Type a message, or / for quick replies
Source savedMeta ad · Motor renewal
New enquiry assigned to Victor MensahRound-robin · WhatsApp · Motor desk

How it works

From "can you beat my price?" to a renewed policy

  1. A client taps your ad

    Each click-to-WhatsApp or click-to-Messenger ad can send its own instant reply: the documents checklist, how your service works and a short video, up to 10 messages.

    ChecklistVideo
  2. The right desk gets it

    Lead10 assigns each enquiry by round-robin within the right desk, such as motor, health or corporate, or to a shared queue. Existing clients land on their record.

    Motor desk → VictorExisting client
  3. Quote, accept, pay

    Send the quote as a PDF the client accepts online, convert it to an invoice and send a card payment link. Documents stay on the client's record.

    AcceptedPaid
  4. The renewal comes back to you

    A renewal date on the record drives next year's reminder and campaign, and every issued policy is reported to Meta and Google Ads as a conversion.

    Renews 3 Nov 2027Sent

Client privacy

Policy documents and personal details, kept private

Insurance means passports, Emirates IDs and medical details. Brokers can quote and follow up without seeing a client's full number or email, and documents stay on the record, not on personal phones.

  • Masked numbers and emails for staff without permission, for example 97156xxxx03.
  • Own chats only: brokers see the conversations assigned to them unless you allow them to view all.
  • Your own database: every Lead10 workspace has a separate database.
  • Privacy tools to record consent, handle erasure requests and give clients a copy of their data, and two-step sign-in.
Client · Michael OwusuSigned in as Kiran Patel
M

Michael Owusu

Motor · comprehensive
Quote sentInboxConvert to Client
Contact information
WhatsApp
97156xxxx03
Email
mi****@gmail.com

Full contact details are hidden for your role.

Policy details
Type
Motor · comprehensive
Vehicle
2022 Toyota Prado
Current
AED 2,900 · renews 3 Nov
Claims
None in 3 years
Files
Policy
Current-policy.pdf
Registration
Mulkiya.jpg
Licence
Licence.jpg
Note · Three quotes sent, cheapest AED 2,480 with agency repair. Wants to keep agency repair.Victor Mensah · today

Renewals

Every renewal followed up before it lapses

A renewal date on each client turns into a working list for your brokers, a follow-up date on the calendar and a WhatsApp reminder at the right time.

  • A renewal date field on every client, on plans that include custom fields.
  • Saved filters such as "motor renewals in the next 45 days", shared with each desk.
  • Renewal campaigns on WhatsApp, repeated weekly; the filter is re-read on every run.
  • A next follow-up date on every renewal; missed ones are flagged in red.
Leads · RenewalsShieldwise Insurance Brokers

Renewals · next 60 days138 policies · AED 612K premium

Saved filterSend reminder
ClientPolicyRenewsStageBroker
Michael OwusuPrado 2022Motor · comprehensive3 NovQuote sentVM
Talia Group45 employeesGroup medical1 DecContactedHM
Pradeep NairPatrol 2020Motor · third party9 NovDocumentsVM
Eva LindgrenVilla, Jumeirah ParkHome contents14 NovNot startedKP
Nasser TradingFleet of 12Motor fleet28 OctOverdueHM

Renewal reminders

Renewal reminders that go out on their own

Pick clients from a saved filter on their renewal date, choose an approved WhatsApp template, and repeat it every week. Replies come straight back to the broker's inbox.

  • Weekly renewal reminders to clients whose policy renews in the next 45 days.
  • Cross-sell campaigns, such as home contents for motor clients who own a villa.
  • Anyone who replies STOP is opted out; each person gets at most one marketing campaign every 3 days.
  • Email too, through your own Brevo or Mailchimp account.
Bulk Message · Recurring campaignShieldwise Insurance Brokers

Motor renewals · 45 days Template approved

Audience · saved filter "Motor renewals 45 days"

Policy typecontainsMotor

ANDRenewal datein the next45 days

61clients this week

2 opted out · skippedFilter re-read on every run
SShieldwise Insurance BrokersBusiness account
Hi Pradeep, your motor policy for the Patrol renews on 9 November. Reply QUOTE and Victor will compare this year's prices for you.
Send me quotes
STOP
Weekly · Mon 10:00WhatsApp · Motor deskSave

Custom solutions

Quote comparisons, policy registers and claims tracking, built for your brokerage

Brokers juggle insurer portals, rate sheets and policy spreadsheets. We connect what you already use to Lead10, or build what is missing, so brokers quote faster and nothing lapses.

Connect it yourself

Lead10's REST API and signed webhooks, with developer documentation, on plans with API access. Your developer sends records in and gets an event the moment something changes.

  • REST API
  • Signed webhooks
  • Developer docs

Or let our developers build it

The team that builds Lead10 also builds custom software: connections to the systems you already use, customer portals, mobile apps and complete systems built from scratch around your process.

  • Integrations
  • Portals
  • Mobile apps
  • Built from scratch

A quote comparison builder

The needBrokers copy prices from several insurers into a document by hand for every client.

What we buildA comparison tool that takes rates from your rate sheets, or from insurer connections where insurers offer them, and produces a branded comparison PDF ready to send from Lead10.

RatesComparison PDFLead10 chat

A policy register that drives renewals

The needPolicies and expiry dates live in a separate spreadsheet that nobody updates.

What we buildA policy register synced with Lead10, so every issued policy sets the renewal date and renewal follow-ups happen on their own.

Policy registerRenewal dateLead10

Claims tracking for clients

The needClients chase you on WhatsApp for claim updates.

What we buildA claims tracker with each document and status, and a WhatsApp update on an approved template whenever the status changes.

Claims trackerLead10WhatsApp

Also built for brokersGroup medical member listsCommission reconciliationDocument expiry alertsOnline quote forms

  1. 01DiscoverWe map your desks, insurers and renewal process.
  2. 02DesignWe agree what Lead10 covers and what we build.
  3. 03BuildWe build, connect and test it with your brokers.
  4. 04SupportWe support it and extend it as you grow.

Every business works differently. Tell us how yours runs; every project is scoped and priced after a discovery call.

Discuss your requirements

Also in Lead10

Everything else the brokerage runs on

Welcome and return messages

An automatic welcome on the first message, and a different one when a client comes back at renewal time.

AI replies after hours

Switch on AI auto-reply for a chat so evening questions get an answer. Available on plans with AI.

Quotes and invoices

Quotes accepted online, invoices in a UAE VAT (FTA) layout, card payment links and receipts.

Referral partners

Give car dealers and agents a referral code; affiliate tools track referrals and commission.

Arabic, right to left

The web app in Arabic with a right-to-left layout.

Brokers on the move

The free Android app: the inbox with documents and photos, clients and today's tasks. Mobile app

In short

What is Lead10 for insurance brokers?

Lead10 is a CRM for insurance brokers in the UAE. It collects quote requests from WhatsApp, Instagram, Messenger, Facebook Lead Ads, website forms and email into one inbox, sends ad enquiries your documents checklist instantly, and assigns each enquiry to the right desk automatically.

Brokers keep policy documents on a private client record, send quotes clients accept online and pay by card link, and follow every renewal from a renewal-date field with reminders and WhatsApp campaigns. Issued policies are reported to Meta and Google Ads as conversions.

FAQ

Insurance broker CRM: common questions

What does a CRM do for an insurance broker?

It keeps every quote request, document, policy and renewal in one place, with the broker handling it, so no renewal lapses and no enquiry is forgotten. Lead10 does this around WhatsApp, where most UAE clients send their documents.

Can Lead10 compare quotes from insurers?

Not out of the box: brokers attach the quotes they prepare. Our development team can build a comparison tool from your rate sheets or insurer connections and send the result from Lead10.

How does Lead10 handle renewals?

Add a renewal date to each client, save a filter for upcoming renewals and send a weekly WhatsApp reminder campaign, with follow-up dates flagged when missed.

How is client data protected?

Staff without permission see masked numbers and emails and only their own chats; every workspace has a separate database, privacy tools record consent and erasure requests, and two-step sign-in is available for every user. Lead10 doesn't hold insurance-sector certifications.

Can clients send documents on WhatsApp?

Yes. Photos and PDFs sent in the chat stay with the conversation, and brokers attach them to the client's record.

How much does Lead10 cost for an insurance broker?

Plans are priced in AED per month or year, and you can start with a free trial. The pricing page shows what each plan includes.

The broker who follows up first keeps the renewal.

Answer quote requests in seconds and never miss a renewal date again.