Lead10 for online stores · UAE
Shoppers ask "is it right for me?" before they buy and "where is my order?" after. Lead10 puts every pre-sale and support chat in one team inbox, answers ad enquiries at once with product details, turns your buyers into Meta and Google audiences, and sends campaigns that bring them back. Our developers connect your store, so orders, carts and delivery updates flow through Lead10 too.
How it works
Each click-to-WhatsApp or click-to-Messenger ad can send its own instant reply: product details, a how-to video and the offer, up to 10 messages.
Pre-sale and support chats from WhatsApp, Instagram, Messenger and email arrive in one inbox, assigned by round-robin or to a shared queue, with open, waiting and resolved statuses.
Customer lists built from your buyers are pushed to Meta and Google on a schedule, with Meta lookalikes, so ads find people like your best customers.
WhatsApp and email campaigns bring buyers back for new launches and restocks, and creator coupon codes get an automatic reply.
Customer care
Shoppers don't care which channel your team prefers. Lead10 brings WhatsApp, Instagram, Messenger and email into one queue, so nothing waits and nobody answers twice.
Audiences for ads
Build customer lists from your own records, push them to Meta and Google on a schedule, and let lookalikes find more people like them.
Launches and restocks
Pick buyers from a saved filter, choose an approved WhatsApp template, and Lead10 adds each person's name. Replies come straight back to your care team.
Product boughtcontainsNight cream
ANDLast orderin the last12 months
2,240customers match
Store integration
Lead10 doesn't have a ready-made app for online store platforms, and every store is set up differently. Our development team connects yours, whatever it runs on, so orders and customers flow into Lead10 and WhatsApp does the follow-up.
Lead10's REST API and signed webhooks, with developer documentation, on plans with API access. Your developer sends records in and gets an event the moment something changes.
The team that builds Lead10 also builds custom software: connections to the systems you already use, customer portals, mobile apps and complete systems built from scratch around your process.
The needYour store knows who bought what; Lead10 only knows who chatted.
What we buildA sync that creates or updates the customer in Lead10 for every order, with order value and products, so audiences, campaigns and conversions use real purchase data.
Your storeOrder syncLead10
The need"Where is my order?" fills your inbox, and cash-on-delivery orders go unconfirmed.
What we buildWhatsApp messages on approved templates for confirmed, shipped and out for delivery, with cash-on-delivery confirmation replies that update the order.
Order eventWhatsApp updateCustomer reply
The needMost carts are abandoned, and recovery emails go unread.
What we buildA WhatsApp reminder for abandoned carts on an approved template, with a coupon code, sent to shoppers who agreed to messages.
Abandoned cartWhatsApp + couponOrder
Also built for online storesReturns and exchanges portalAI product advisorLoyalty pointsBack-in-stock alerts
Every business works differently. Tell us how yours runs; every project is scoped and priced after a discovery call.
Discuss your requirementsAlso in Lead10
An automatic welcome on the first message, and a different one when a customer comes back.
Coupon codes, commission plans and a passwordless portal for every creator.
Send an invoice with a card payment link for orders taken on WhatsApp.
Inbox overview, sources and team workload for today, this month or any range.
The web app in Arabic with a right-to-left layout.
The free Android app: the inbox with photos and voice notes, and push notifications for every new message. Mobile app
In short
Lead10 is a CRM for online stores in the UAE that sell and support on WhatsApp and Instagram. It brings pre-sale and support chats from WhatsApp, Instagram, Messenger and email into one team inbox, answers ad enquiries with product details instantly, and assigns each chat automatically.
Buyers are pushed to Meta and Google as customer lists with lookalikes, and launch and restock campaigns go out on WhatsApp and email. Our development team connects your store so orders, abandoned carts and delivery updates run through Lead10.
FAQ
It answers pre-sale questions quickly, handles support in one place, and uses your buyer data for ads and campaigns that bring customers back.
Not with a ready-made app. Our development team connects your store so orders and customers flow into Lead10; on plans with API access, your own developer can use the REST API and signed webhooks.
With a store connection built by our team, yes: abandoned carts trigger a WhatsApp reminder on an approved template, with a coupon code if you like.
Yes, with a store connection: confirmed, shipped and out-for-delivery messages, and cash-on-delivery confirmations that update the order.
Yes. Build customer lists from saved filters, push them to Meta and Google on a schedule, and create Meta lookalikes.
Plans are priced in AED per month or year, and you can start with a free trial. The pricing page shows what each plan includes.
One inbox for every chat, audiences from real buyers, and your store connected by our team.